Legal
Refund Policy
Last updated September 2026
Short version: the trial costs nothing, you can cancel in two clicks, and if you were charged for something you didn't mean to keep, write to us and we'll refund it.
During the free trial
The first 14 days are free. If you cancel before the trial ends, you are never charged anything, so there is nothing to refund.
After you've been charged
- Charged by mistake? If you meant to cancel and a payment went through anyway, we refund it in full. Just tell us.
- Changed your mind? Write to us within 14 days of a payment and we refund that payment in full, whether or not you used the app.
- After those 14 days, cancelling stops the next payment. We do not refund the month already in progress, and you keep full access until it ends.
Cancelling
Settings → Billing → Cancel subscription. It takes two clicks, there is no phone call and nobody will try to talk you out of it. The screen tells you the exact date your access ends.
How to ask for a refund
Email hola@nevermissdates.com from the address on your account and say which payment you mean. We answer within two business days. Refunds go back to the card you paid with and usually appear within 5–10 business days, depending on your bank.
Who processes the payment
Payments and refunds are handled by our reseller and Merchant of Record, Paddle.com. Your receipts come from them, and a refund is issued through them. You can also contact Paddle directly about any charge.
Your documents
A refund or cancellation never deletes anything. Your documents stay yours: export them from Settings → Data & Privacy, or delete them permanently, whenever you like. See the privacy policy and the terms of service.
Prices
Personal is $4.99 a month and Business is $9.99 a month, both in US dollars and charged monthly until you cancel. Business Yearly is $69.99 charged once a year, and renews yearly until you cancel.